Unable to identify or select controls on a web page

Unable to identify or select controls on a web page even when correct XPaths are provided.

Perform these steps to identify and resolve the issue:

• Ensure the XPath is correct

  Confirm the XPath expressions to ensure that the desired elements are targeted on the web page. You can use browser developer tools to inspect the elements and verify the XPath expressions.

• Verify that the elements are present on the web page

  Ensure that the elements you are trying to select exist on the web page and are not dynamically generated or loaded after the initial page load. Elements that are loaded asynchronously are not immediately available for selection.

• Wait for the elements to display

  Use explicit waits in your automation script to wait for the elements to display, enabled to be clicked, or otherwise interactable before you select the elements. This can help handle cases where the elements are loaded asynchronously or take some time to display on the page.

• Check if the elements are inside iframes

  If elements are located within iframes on the web page, you must switch to the appropriate iframe context before interacting with the elements. Use the Switch To Frame activity in Infor RPA Studio to switch to the desired iframe context.

• Check if the elements are inside the shadow root

  If the elements are located within the shadow root on the web page, you must switch to the appropriate shadow root context before interacting with the elements. Use the Switch To Default activity in Infor RPA Studio to switch to the desired iframe context.

• Try using different locators

  In addition to XPath, try using other locator strategies such as ID, name, CSS selector, or class name to select the elements. Sometimes, using a different locator strategy is more reliable.

• Verify browser compatibility

  Ensure that the browser you are using for automation is compatible with the web page.

• Check for dynamic content

  If the content of the web page is dynamic and changes frequently, your XPath expressions can become invalid. Consider using more robust XPath expressions that can handle dynamic changes in the content.

• Inspect the page source

  Inspect the HTML source code of the web page to ensure that there are no unexpected changes or discrepancies that can affect the selection of elements.