Adding a customized email template

  1. Click the Profile icon to access the user menu.
  2. Click External Entity Management. The External Entities page is displayed.
  3. Click the menu list icon to the left of the page title to display the left navigation pane.
  4. Click Settings > Email Templates to display the Custom Email Templates page.
  5. Select the email to customize.
  6. Click the add (+) icon.
  7. Specify the following:
    • Name
    • Description
    • Language
    • Email Subject
  8. Click the save icon. You can edit the email as needed.