Missing data

If messages are not delivered at the place where you expect, check whether errors are reported.

  1. Open the menu by clicking the hamburger icon.
  2. Select OneView > Error BODs.
    See Manage ION Connect.
  3. Check the status of the ION Service and the location of existing messages.
  4. On the ION menu, select Connect > Active Connection Points.
    Check the status of the used connection points and the number of messages sent and received by each connection point.
  5. Select Connect > Active Data Flows.
    Check the status of the active data flows and the number of messages processed in mappings, content-based routings and filters.
    See Managing activities.
  6. On the ION menu, select Connect > Active Routings.
    Verify that the routings are correct and an appropriate route is available for the messages to be delivered.
  7. For messages that are in the outbox of an application, you can check the message status.
    If you use an Infor Application connection point, you can check the contents and status of messages in the Outbox and Inbox tables. For details on the Outbox and Inbox tables, see the Infor ION Development Guide .

    In the Outbox tables of an application, you can check the status of the message:

    • Status '0' means the message is waiting to be processed.
    • Status '1' means the message is processed.

    If the message is waiting in the Inbox of an application, it was processed successfully in ION. In that case check whether there is a problem in the receiving application.

  8. In OneView, search for messages with event type "no route”
  9. Use the log files.