Viewing or deleting pending messages

If incoming pending messages exist for an active connection point, you can view the list of messages. If messages are not flowing to a connection point, usually the first message causes this problem. You can also delete the first message in the queue.

From the list of active connection points click the drill-down button in the Incoming Pending Messages column. The drill-down button is not shown for connection points that use enterprise location or when the connection point status is unknown. This shows the existing messages. You can for example see the document names of the messages.

Note that the list of pending messages displays the status at a moment in time. When the connection to the connection point is available, messages can flow through the ION Service rapidly, the messages you see in the list can be processed in the meantime.

In case a message is incorrect and blocks the processing for next messages, you can delete the first (earliest) message. Select the message and click Delete…. When deleting a message, an Error Message is created, the message is still available and can be resubmitted later.