Changing the IMS connection point to a bidirectional connection point Deactivate the data flow. Start ION and select Connect > Data Flows. Deactivate the data flow, for example to_myapp. The connection point cannot be changed if it is active in a data flow. Create a service account. Open the User Management application and select Manage > Service Accounts. Add a service account. In the Description, you should refer to the name of the IMS via API Gateway connection point. You do not have to select a User Name. Save the configuration and download the service account credentials. Modify the settings of the IMS via API Gateway connection point. Return to ION and select Connect > Connection Points. Open the details for the IMS via API Gateway connection point, for example cp_myapp. On the Connection tab, select Application has IMS End Point. The IMS Endpoint section becomes available. In the IMS Endpoint section, complete these steps: Click Select. Specify this information: Product Select the ION Messaging Service v3 available app. Search ION API Operation Select the GET ims/protocol method and click OK button. Click Import to import the service account you created in the previous step. Click TEST to verify connectivity with the IMS service exposed by your application. Ensure it is successful. Save the changes.