Alert due dates

Alerts can have a due date, which is configured in the ION monitors. The alert due date is displayed next to the alert creation date. On the Configure Widget overlay panel you can additionally filter on the Due Date property:

• All: show all alerts, with or without a due date
• Overdue: show all alerts for which the due date is in the past compared to the current time (up to hours)
• Today: show all alerts that have the due date the same as the current day, based on the user locale
• Tomorrow: show all alerts have the due date the same as the current day plus one day, based on the user locale
• Later: show all alerts that have a due date later than what is specified as Tomorrow

In ION monitors, escalation events that can happen before, on, or after the alert due date can be specified. The escalation information can be sent to any other Infor OS Portal user.

Alerts that are escalated related to a due date are labeled escalated. Escalated alerts do not have a count of the escalation levels.