Registering the MFA device with Duo

After Duo is enabled as the multi-factor authentication (MFA) method, you must register your device the next time you sign in to Infor OS Portal.

  1. Sign in to Infor OS Portal with your username and password.
    After successful authentication, you are redirected to the MFA registration page.
  2. Follow the instructions for Duo authentication.
    According to your Duo administrator's configuration, you may have the option to select the Duo authentication method or not. Examples of Duo authentication methods:
    • Verification code through SMS

      You register your mobile number and receive a one-time verification code through SMS.

    • Code or push notification from the Duo Mobile application

      You receive a code or push notification on your mobile device. You can download the Duo Mobile application from your application store.

    • Security key

      You connect the external hardware key to your computer.

    After successful Duo authentication, you are signed in to Infor OS Portal.