Service user details

The service user details page contains these tabs:

  • Details
  • Service Accounts
  • Additional Properties
  • Security Roles
  • Accounting Entities
  • Locations
  • Groups
  • ERP Person IDs
  • Client Access
  • Activity
  • Custom Master Data Types
  • Security Access Profiles
Note: Any changes made to a tab must be saved from that tab before you select a different tab. A warning message is displayed if you try to switch tabs without saving.

When you click the drill-down icon next to a user, these user details are displayed:

Field Description
Service Username The name is used in the Infor OS Portal service user profile.
Ownership Username The ownership username is used in the Infor OS Portal user profile. It is recommended that you use the first and last name of the person who creates the service user.
Email Address The service user's email address is used to send Infor OS Portal email notifications if the service user has verified the email address.
Caution: 
A service user's email address must be unique. An email address cannot be shared between service users.
Federated ID The service user's federated ID is used when the service user signs in while in federated authentication mode.
IFS Person ID The IFS Person ID is used as the service user identifier in Infor ION. This feature links the Infor OS Portal service user with the Infor ION BODs.

By default, the IFS Person ID is set to the IFS User GUID. If you must edit the IFS Person ID, you can make the IFS Person ID editable by changing the IFS Person ID setup to No Automatic Setting on the IFS Person ID page accessed from the Security Administration > IFS Person ID menu. If you make changes, click Save item.
Landmark Actor ID This is the service user’s actor ID that is used by the Landmark application. The status of this field can be set to Mandatory or Optional based on the setting in Metadata > User Properties > Actor ID.
Note: This field is not displayed if the Landmark application is not deployed.
Title The service user's title is used in the Infor OS Portal service user profile.
Department The service user's department is used in the Infor OS Portal service user profile.
Manager The service user's manager is notified of tasks and alerts assigned to the service user when escalation occurs. The manager must first be set up in Security before being assigned to a service user.
Alternative Manager The service user's alternative manager is notified of tasks and alerts assigned to the service user when escalation occurs and the service user's manager is not available. The alternative manager must first be set up in Security before being assigned to a service user.
IFS User GUID The IFS User GUID is the globally unique identifier of the service user.
M3 User Alias The M3 user alias is another identifier that can be associated with the service user. The value must be in capital letters, and the number of characters must be fewer than or equal to 10. UTF-8 characters are supported, but these characters are not allowed: (/ ? < > \ : * | " )
Caution: 
If a service user’s M3 User Alias is blank, you can add an M3 user alias. After you create the M3 user alias, you cannot edit or change it.

This property can be defined as a required or as an optional user property on the Metadata > User Properties page.
LN User This is the service user's ID that is used by the LN application. The status of this field can be set to Mandatory or Optional based on the setting in Metadata > User Properties.
Note: This field is not displayed if the Infor LN application is not deployed.
Default Accounting Entity This is the default accounting entity set for this service user.
Note: You cannot delete the default acounting entity.
Picture The service user's picture is used in the Infor OS Portal service user profile.
Note: The profile picture image cannot be larger than 1,024 KB.

You can edit and save this information as required, but if you change the email address, the service user must verify the new email address before Infor OS Portal email notifications can be sent to that email address.