Support

Learn how to resolve issues experienced in BaaS.

BaaS Online Community

Join the discussion in the Infor community for BaaS here: [BaaSCommunity](https://infortech.link/BaaS-Community)

Troubleshooting FAQ

Get the answers to the frequently asked questions when setting up and using the BaaS SDK.

Development Environment Health Checker

To examine the BaaS related extensions and software installations and provide a summary and detailed log. Press F1 key and specify "BaaS: Health Check".

Examine Log Files

An overview of the relevant log files when working with BaaS Services.

Service Development Assistance Package

In case you need assistance in developing a BaaS service, you can export a Service Assistance Package for another developer to import, run, and debug.

To create the service development assistance package:_ Press the F1 key and specify "BaaS: Create Service Assistance Package". This option is also available in the context menu of the BaaS Service Explorer.
To import the service development assistance package:_ Press the F1 key and specify "BaaS: Open Service Assistance Package".

Create Support Package for DEV and TEST Tenant

To report an encountered issue to Infor Support. Set the BaaS Extension Log Level to TRACE, reproduce the issue if possible, and create a support package. Press the F1 key and specify "BaaS: Open Settings" and change log level (Restart Visual Studio Code). Press the F1 key and specify "BaaS: Create Support Zip file".