Time-outs

There are multiple time-outs in the communication process between an authorized app and the target product API:

Stage Time-out
1 ION API Authorized App/Client (t1) HTTP Timeout – Controlled by the Authorized App. 5+ minutes recommended.
2 ION API ALB (t2) Idle Timeout – 5 minutes.
3 ION API Gateway (t3) Target Timeout – 1 minute.

Can be extended up to 5 minutes by using a policy.

4 Product ALB/ELB (t4) Idle Timeout – Controlled by the product. 5 minutes, 30 seconds or more recommended.
5 Product API Processing Time – Controlled by the product. 1 minute or less recommended.