Accessing the GenAI Knowledge Hub

When the Knowledge Hub is enabled for your given tenant, end users can click the GenAI Assistant icon within the Portal toolbar to complete any documentation requests. This is applicable for both private and public document types.

To start a chat with the KnowledgeHubFocus:

  1. Open the GenAI Assistant.
  2. Type a prompt that requires document retrieval.
  3. Click the + icon in the text input field.
  4. Select the KnowledgeHubFocus option.
  5. Type a prompt that requires document retrieval.
Note: The KnowledgeHubFocus mode will be forced as the only available mode if only the Public or Private Knowledge Hubs are enabled on the tenant.