Configuring passkey authentication

Passkey authentication lets users sign in to Infor Mobile Hub with a device-bound credential instead of a password.

Overview

Passkey authentication enables users to sign in to Infor Mobile Hub using a device-bound credential instead of a password. Passkeys use cryptographic authentication tied to a device, which reduces the risk of credential theft and eliminates the need for users to remember passwords.

Before users can sign in using a passkey, administrators must enable passkey authentication in the Infor OS Portal Cloud Identities settings. For instructions, see Enabling Passkey authentication.

Adding users

When a user is added to the Infor OS Portal environment, a registration email is sent automatically. Users must have the Suite_User role to sign in and can choose to register using a passkey.

User registration process

During registration, the user opens the link from the registration email and selects Register using Passkey.

The user selects Mobile Device, enables Bluetooth, scans the QR code displayed on the registration screen, and completes the registration steps on the device.

The user then assigns a name for the passkey in the browser.

Handling passkey registration

To register for a passkey, use the Forgot Password option to start a password reset. After the reset email is received, select passkey registration instead of resetting the password.

Users can repeat the password reset process to register additional devices.