This section list the Business User workflow for using the Review Center.
Log on to the RPA Management application.
Navigate to Review Center in the Monitor menu.
Identify a use case that requires attention. The categories of exceptions that have been flagged by the RPA Flow are displayed. For example, Missing Information, Needs Validation, Discrepancies.
Review the details of document instance from the list on the left panel. The right panel displays subcategories that contain the document fields.
Note: A preview of each document is uploaded from IDM. The document must also be available in IDM.
Perform the required action for the business process, such as manually entering missing data or validating and correcting existing data.
Resubmit the process instance for automated processing. After resubmission, the document instance is removed from the UI.
Monitor the status to ensure successful completion after correction.
Example scenario:
During a process run, the OCR engine scans the document and extracts the required properties. Some properties are not captured due to noise or poor document quality. The Review Center enables manual entry of missing information so that the process can continue.