Standard Recommendations
These standard recommendations can be used for creating effective and efficient RPA workflows to automate tasks and processes in a reliable and consistent manner.
Recommendation | Description |
---|---|
Identify the right process | Identify processes that are repetitive, follow defined rules, and involve high transaction volumes. |
Define the scope of the process | Identify the process or task to be automated and clearly define the scope, including the inputs, outputs, dependencies, and potential variations. |
Design the workflow | Design a detailed, step-by-step workflow that outlines the precise sequence of actions the bot must perform to complete the process. |
Keep it simple | RPA workflows must be easy to follow. Break down complex processes into smaller, manageable steps that the bot can execute reliably. This simplifies the overall workflow and enhances maintainability. |
Use descriptive names | Use clear, descriptive names for activities, variables, and other elements in the workflow to enhance readability and understanding. |
Follow consistent naming convention | Apply a consistent naming convention to all activities and elements in the workflow to improve clarity, readability, and long-term maintainability. |
Use decision points | Integrate decision points into the workflow to enable the bot to make choices based on defined conditions, using constructs such as if-else statements, loops, or other control logic. |
Ensure error handling | Incorporate robust error and exception handling into the workflow to prevent bot failures and ensure smooth execution. This includes identifying potential failure points and defining appropriate responses for each scenario. |
Test and refine | Thoroughly test the workflow to ensure the functioning as intended. Refine the workflow based on test results and stakeholder feedback. |
Document the workflow | Document the workflow thoroughly. Ensure that the workflow is easily accessible to the team responsible for maintenance. Include clear instructions on how to execute and update the workflow as required. |