Introduction

Infor Inbox is an application in Infor OS Portal and Infor Go that shows messages for business users in a consolidated view.

The messages can be alerts, tasks, or notifications. These messages can be created from various sources integrated with Infor OS. The message life cycle is managed by the Pulse Engine.

See Concepts for details about alerts, tasks, and notifications.

See the Infor ION Desk User Guide and Infor ION Development Guide for details about Event Management, Workflow, and Pulse Engine.

This diagram shows a high-level overview of the architecture behind the Inbox application.

Infor Inbox overview diagram

The same alert, task, notification messages are displayed in these various user interfaces:

  • Infor Inbox application for desktop or touch screen devices. This application is described in this guide.
  • Inbox utility application for Infor OS Portal.
  • Infor OS Portal Mobile native application.
  • Homepage widgets Alert List, Task List, Notification List, and Task Manager that are connected to the same backend as the Inbox application.
  • Infor OS Portal feeds (Activity Feed, My Tasks, My Alerts).
  • Infor OS Portal contextual applications: Alerts, Tasks, In Context Activity, Task Viewer.
  • Tasks, alerts, and notifications are available in the Infor OS Portal search results. Additionally, the Infor OS Portal portal user interface provides visualization of these details.