Profile configuration
As the administrator, you are authorized to enable domain-based login for the app. This
setting can be configured on the page.
To configure this, a domain must first be added and verified by the customer in the Infor Customer Support Portal.
To log in to the Infor Go app using a domain-based authentication method, use these steps:
- Install the Infor Go app and open it.
- On the Configure Your Profile page, specify your email ID in the Enter your organization identifier box. Ensure the email ID includes the domain enabled for the tenant. For example, <user>@<domain>.com.
- If the specified domain is enabled for only one tenant, the user is automatically redirected to the login screen of that tenant to specify their credentials.
- If the domain is enabled for multiple customer environments of the same customer, specifying the email ID displays a list of tenants where the domain is enabled.
- The user can select a tenant from the list to proceed with login.