Profile configuration

As the administrator, you are authorized to enable domain-based login for the app. This setting can be configured on the Mobility > Profile Configuration page.

To configure this, a domain must first be added and verified by the customer in the Infor Customer Support Portal.

To log in to the Infor Go app using a domain-based authentication method, use these steps:

  1. Install the Infor Go app and open it.
  2. On the Configure Your Profile page, specify your email ID in the Enter your organization identifier box. Ensure the email ID includes the domain enabled for the tenant. For example, <user>@<domain>.com.
  3. If the specified domain is enabled for only one tenant, the user is automatically redirected to the login screen of that tenant to specify their credentials.
  4. If the domain is enabled for multiple customer environments of the same customer, specifying the email ID displays a list of tenants where the domain is enabled.
  5. The user can select a tenant from the list to proceed with login.