Customer service representative

The customer service representative has access to the Customer Service Representative workspace. Use this workspace to manage customer interactions, monitor performance metrics, and access important resources. It offers various widgets that offer quick access to key information and tools. The Customer Service Representative workspace includes these widgets:

  • My Day
  • Announcements
  • On Your Radar
  • Required Actions
  • Quick Actions
  • Important Links
  • Orders
  • Ask Coleman