Accessing the Customer Central from Infor OS

If you have incident creation permission to Infor Concierge, a Customer Central icon is displayed on your Infor OS toolbar.

You can create support incidents directly from Infor OS without having to access or sign into Infor Concierge. To access Customer Central from any application within Infor OS, click the Customer Central icon on the Infor OS toolbar:

You can then select from these options:

Create Incident
See Creating an incident for details.
Customer Central
See Managing incidents for details.