Infor Ming.le

Customer Central How-to videos

Users with Infor Concierge access can view tutorial videos of various topics in Customer Central..

Customer Central home page

Users with Infor Concierge access can now use a dashboard or home page in Customer Central for quick access to these features:

• Quick links
• Knowledge Base articles
• Tickets at a Glance
• Customer Success Manager

Customer Central menu organization

Users with Infor Concierge access can access a new menu with sub-menu options.

Customer Central knowledge base list

Users with Infor Concierge access can view these lists of knowledge base article in Customer Central:

• Most Read
• Featured
• Most Helpful
• Favorites
• Subscribed

Customer Central knowledge base view

Users with Infor Concierge access can view knowledge base articles. This enables users to view, rate, comment, print, subscribe, and view attachments and linked KBs.