Digital Assistant

The Digital Assistant service is the Natural Language Processing (NLP) based chat agent, for Infor CloudSuites and third-party applications. Users can execute out-of-the-box or easily created custom “Skills”, via text or voice interaction, from a variety of interfaces, like desktop, mobile, Alexa devices, etc.

How to increase your service limits

Additional subscription quantities can be obtained using add-on SKU: ION-S-DA
Add-on SKU sold with license method (LM) of: TECH
Add-on quantities available in multiples of: 100
Add-on increments service resource: Skill Executions
Included quantity per tier: Essentials: 100 Professional: 500 Enterprise: 1,500

Subscription Quantity Range & Usage Limits Information

Resource Type 1 to 499 500 to 1,499* 1,500 and above* TECH LM Resource Unit Measured @ Tenant/ Customer
Usage Entitlement Max Peak Utilization Rate per Minute Usage Entitlement Max Peak Utilization Rate per Minute Usage Entitlement Max Peak Utilization Rate per Minute
Skill Executions Add-on Subscription quantity 1,500 Subscription quantity 1,500 Subscription quantity 1,500 Executions per day Tenant
Active Skills Linked 250 250 250 Concurrent Skills Tenant
*Volume-based discount available for these subscription quantity ranges.