Focus mode best practices
This table shows strategies for creating focus modes:
| Strategy | Description | Typical Agent Count |
|---|---|---|
| Business Object-Based | Group agents around core business entities, such as Customer, Order, Product, and Invoice. This grouping is organized by the objects that users work with. | 4-8 agents per focus mode |
| Persona-Based | Group agents around user roles and responsibilities, such as Sales manager, Data analyst, and HR administrator. This grouping is organized by who the user is. | 5-10 agents per focus mode |
| Application-Specific | Group agents around individual applications, such as Process Mining and Birst. This grouping is organized by the system that the user works in. | 6-12 agents per focus mode |
| CloudSuite-Level | Group agents around comprehensive, modular enterprise suites, such as FSM, HRT, and M3. This grouping supports more than 100 agents across integrated modules and processes. | 30-150+ agents (across 3-4 tiers) |
| Hybrid | Use a combination of two or three strategies to support multi-dimensional navigation that reflects the organizational structure. | 3-8 agents per focus mode (varies by tier) |