Agents

An Agent is a system designed to independently accomplish specific user tasks, streamlining workflows. A workflow is a sequence of steps executed to meet user goals.

Agents are accessed through a chatbot interface and invoked using natural language. For example, Agents can submit purchase orders, schedule meetings, or generate reports directly from integrated systems.

Agents consist of collections of Tools related by functionality, where each Tool represents a single step in the workflow. Agents can have a maximum of 50 tools assigned to them. The workflow for Tool execution is explained within the Agents. For example, an Agent can host all tools that perform specific actions related to a purchase order, such as updating, approving, or creating a new purchase order.

To create an Agent or/ and Tool, see Manage GenAI tools and agents.

To learn more about tool creation, see Factory and CRUD APIs.