Frequently Asked Questions, October 2025

Q: I bookmarked a help topic on Documentation Central in my browser. When I click the bookmark, it takes me to the parent page of the documentation content, instead of the topic I bookmarked.

A: In a documentation library, click Copy URL at the top of the topic. Then edit your bookmark and paste the URL. When you use the bookmark it will open the topic rather than the parent page.

Q: I bookmarked a help topic on Documentation Central in my browser. When I click the bookmark, it takes me to the parent page of the documentation content, instead of the topic I bookmarked.

A: In a documentation library, click Copy URL at the top of the topic. Then edit your bookmark and paste the URL. When you use the bookmark it will open the topic rather than the parent page.

Q: How can I create a bookmark that always opens the latest documentation?

A: In a documentation library, click Copy URL at the top of the topic. Paste that URL into the address box in your browser, and change the version - for example '2024.x' - in the address to the word latest. Then save the bookmark in your browser. When you use the bookmark, it will always open the latest version of the topic.

Q: Why does my bookmark now give me a 404 error / page not found?

A: There are a couple of possible causes.

If you bookmarked a topic in a previous version of the documentation, we recommend that you change the version - for example '2024.x' - in the address to the word latest, then save the bookmark.

If the error still happens, the topic will have been removed. You then need to browse to your product using the All Products page, then select the required version and open the document you need.

Q: I clicked the Search all content and the Search titles only buttons, but nothing happened.

A: To activate the buttons, enter a search word or phrase. Then click the button.

Q: I searched for the content I need but cannot find it.

A1: Please try the suggestions in Search Tips.

A2: If you know the title of the guide or have an idea what it might be called, use the Search titles only option.

A3: It might be that the information is available in PDF format only. We are currently unable to include PDF content in our search. Browse to your product using the All Products page, select the required version and check the links to the documentation.

Q: I searched for information and was shown multiple pages with the same title in the search result. Which should I choose?

A1: You may find that the search results differ slightly, by version or language. You can filter on product, version and language to narrow down the results. Some of our content is available in different guides for the same product. You might find that the search results display the same topic title, product, version and language, but the Publication Title is different.

A2: If you know the title of the guide or have an idea what it might be called, use the Search titles only option. This searches only the document titles, and ignores the content. The search results are much shorter, making it easier to find the guide you are looking for.

Q: I still cannot find the information I need. What should I do now?

A1: Check the Documentation Central archive. The archive is also available from the link in the footer section on the home page.