Viewing document poller processing results

  1. Select Administration > Logs.
  2. Select Inbox Entries tab.
    You can find this information on the Inbox Entries tab:
    Inbox ID

    The unique identifier of the input business document record in the IGFC COR_INBOX_ENTRY table.

    This table shows the inbox ID suffixes that indicate how a business document is published:
    Inbox ID suffix Description
    -R Published through ION with an IMS connection point.
    -WS Processed through API requests.
    -N Published through ION with an I/O box connection point.
    Note: This suffix is only displayed in an on-premise deployment.
    Inbox Status

    Indicates whether the document poller has successfully processed the input business document.

    This table shows the descriptions of each status:
    Status Description
    Success The input document was processed by the document poller. Received master data business documents are written into the IGFC database. For accounting framework integration, transactional documents are also sent to the rules engine for generation of output journal entry, if applicable. For flexible output integration, master data and transactional documents are also sent to the rules engine for generation of output business documents, if applicable.

    Input documents successfully processed by the document poller are displayed on the View page.
    Warning The input document did not meet certain conditions related to document poller processing.

    For additional information on POLLER_WARNING, see Error messaging in IGFC and Content maintenance and troubleshooting.

    Input documents in warning status are not displayed on the View page.
    Error An error was encountered in the process of reading the input document and a ConfirmBOD was sent to ION.

    For additional information on POLLER_ERROR, see Error messaging in IGFC and Content maintenance and troubleshooting.

    DSV documents do not send Confirm-BOD. We recommend that you activate e-mail alerts to get notified when a Confirm BOD has arrived in ION. For more information, see the ION Connect Administration Guide.
    Document Name

    The name of the business document.

    Sender Entity

    The entity of the input business document.

    Input Document ID

    The unique identifier of the input document, based on the header document ID. For example, the Purchase Order number or the Invoice number.

    Received Date Time

    The system date and time, in UTC format, when the business document was received.

    Integration
    The name of the integration where the input document was processed.
    Note: Log files are retained for 30 days and are automatically deleted afterward.