Troubleshooting REST API request errors

This table lists the different status errors in REST API and other relevant information that may help resolve the issue.


Status	Message	Additional Information	How to investigate and troubleshoot
400 Bad Request	Invalid request	An error was encountered during processing of the request which does not have a specific error category. An example is when an integration name is not defined in the request.	Review that the request parameter fields, and body exist or have a valid value in your application request. After making the necessary corrections, re-trigger the request from your application.
401 Unauthorized	Access to service is denied.	Authentication keys being used by the client application is different from the web service security keys defined in GFC.	Review that the request parameter fields, and body exist or have a valid value in your application request. After making the necessary corrections, re-trigger the request from your application.
500 Internal server error	An error occurred, please contact your system administrator.	An error was encountered during processing of the request which does not have a specific error category. An example is a server error.	Re-trigger the request from your application.