Applying cash using chargeback memos

  1. Select Receivables > Applications > Select Invoices And Apply Payments.
  2. Open a payment record.
  3. On the Chargeback Memo tab, click Create Memo.
  4. Specify this information:
    Company
    Select a company number.
    Customer
    Select a customer.
    Adjustment Reason
    Select a chargeback adjustment reason.
    Process Level
    Select a process level.
    Cross Reference Number
    Specify a reference for the memo chargeback.
    Adjust Amount
    Specify an adjust amount for chargeback.
    Distribution Account
    The Global Ledger account is the default, but it can be edited.
  5. Click Save.