Logging in to the printer agent

  1. Launch the printer agent GUI.
  2. Specify this information:
    Username
    Specify the username you used to log in to MSCM.
    Password
    Specify the password you used to log in to MSCM.
    Note: The username must be an MSCM Resource and have admin credentials.
  3. Click Sign In.
    Note: The printer agent should be activated at all times to ensure that all print jobs are printed. To keep the printer agent running but hidden, click Minimize. A notification is displayed once the auto update interval runs and detects a new version of the Printer Agent is available. Click Update in the Settings tab to activate the auto-update process.
  4. Click the Settings tab.
  5. Select a company to display associated printers, report and label printers, in the All Printers list and select and move them to Assigned Printers.
  6. Click Save.
    Note: In case the report printer or the label printer is assigned to multiple printer agents, the first available printer agent will queue the document/label to the printer.