Applying partial credit

Use partial credit when you need to credit only part of an invoice amount that was matched to a purchase order. Partial credit reduces the vendor’s balance without changing the PO, its quantities, or matched amounts. Partial credits are applied on a credit memo by selecting eligible non-inventory PO lines and entering a credit amount that is less than or equal to the remaining balance.

For example, a vendor sends an invoice for $100 matched to a PO line. Later, the vendor agrees to refund $20 due to an overcharge, but the PO itself is still valid and should not be changed. You must create a credit memo and apply $20 in partial credit on the PO line. The vendor balance is reduced by $20, and the PO and its matched amounts are unchanged.

Note: Before you run this procedure, you must successfully match an invoice. You cannot use partial credits on PO lines that already have cost or quantity adjustments.
  1. Select Match > Invoices.
  2. In the Important Links panel, click Create an Invoice.
  3. Specify this information:
    Invoice Entry Template
    Select Match Invoice. The fields on the invoice form adjust according to the template.
    Invoice Type
    Select Credit Memo.
    Purchase Order
    Select the purchase order number of the PO on the original invoice with a successful match.
    Company
    Select the match company number from the original invoice.
    Vendor
    Select the vendor number from the original invoice. The Pay Vendor field is automatically populated, and the Original Invoice field is displayed.
    Original Invoice
    Select the original invoice with a successful match.
    Invoice Number
    Specify a unique number for the credit memo.
    Invoice Date
    Specify the issue date of the credit memo.
    Due Date
    Specify the date that the credit memo must be paid.
  4. Click Save.

    The Memo Details tab is available.

  5. On the Memo Details tab, click the Partial Credits tab.
  6. Click Create From Original Invoice Detail.
  7. Select the lines for which to apply partial credit.
  8. Click Create Partial Credit From Original Detail.
  9. In the Partial Credit Detail list, specify the Credit Amount on the lines.
  10. Click Save.
  11. On the Main tab, specify the total Invoice Amount for the credit memo.
  12. Click Save.
  13. Click Match.