The default values for the email subjects and contents are from the Customer Group record.
Select Customer Groups.
Open a record.
To view default subjects and contents, select the Adjustment Approval tab.
To include attachments to the email notification, select the Include All Related Documents check box.
To include a link to view the adjustment in the approval email notification, select the Include Link To Review Adjustment check box.
Select and open a Reason Code for the approval process. If the Reason Code is not set for approval, select the Requires Approval field and specify the Approval Code.