Adding issues at the task level

  1. Select Close > Administration > Setup And Processes.
  2. In the Process panel, click Manage Process.
  3. On the Open Schedules tab, select an open period. Select the corresponding task from the panel at the bottom.
  4. Right-click and select Add Issue.
  5. Specify this information:
    Summary
    Specify the summary of the issue.
    Description
    Provide a detailed description of the issue.
    Resolution Required for Task Completion
    Select this check box if resolution is required before the task is completed.
    Team
    Select a team to which the issue is assigned.
    Person Responsible
    Select a resource to which the issue is assigned.
  6. Click Submit.