Order Entry Backorder
This service notifies the Order Entry Manager that a customer order has failed to allocate completely.
| Service | OrderEntryBackOrderService |
| Service name | Order Entry Back Order Alert |
| System | Order Entry |
| Criteria | BillingCompany, ProcessLevel, CompanyCustomer |
| Work Category | Order Entry Manager |
| Prerequisites | In Order Entry Customer form, ‘Backorder Allowed’ flag should be enabled. |
| Initiating event | Customer Order tried to allocate goods to the Customer order line but failed. |
| Resolution action | Not applicable |
| Variables |
CustomerOrderLine.Company CustomerOrderLine.Customer CustomerOrderLine.CustomerShipTo CustomerOrderLine.InventoryLocation CustomerOrderLine.Item CustomerOrder.orderDate WareHouseDemandLine.BackOrderQuantity CustomerOrderLine.CustomerOrder |
Related IPA Process
The FSM_ION_OrderEntryBackOrderAlert process file is delivered with Financials & Supply Management FSM ION Connector.