Available output documents in Billing and Receivables Portal

External customers can view output documents through the Billing & Receivables Portal without direct access to IDM. Document retrieval is handled through the generic service account FSM.IDM-User. The service account retrieves and provides documents to portal users on behalf of external customers.

This table shows the available output documents in the portal:

Output document	Business class	Navigation	Prerequisite
Order Entry Acknowledgement	Customer Order	Billing & Receivables Portal > Orders > Open Orders / Completed Orders	IDM Document exists