Receivables user roles

This table shows a high level overview of the tasks that can be performed by each role.

User role Tasks
Credit and Collection Specialist
  • Create or maintain Customer and Company Customer records.
  • Access Receivable analysis information, such as customer activity and agings.
  • Run the Automatic Transaction Removal job to process write-offs.
  • Review or process Application Adjustments.
  • Process dunning letters, statements and finance charges.
  • Run the Customer Review Selection job to identify customers to review based upon designated criteria.
  • Run aging and transactional reports.
Receivables Administrator
  • Create or maintain Receivables Setups, such as Customer Group, Receivable Companies, Process Levels, Transaction Codes, Customer Codes, and IDM Document Setups.
  • Create or maintain Customer & Company Customer records. This inlcudes converting or interfacing Customers.
  • Create or maintain Tax Setups, Tax Codes, Tax Types, Intrastat, Vertex, and VAT.
  • Run various Tax Transaction Analysis and Tax Reports.
  • Run various Utility functionality, such as Customer Mass Update, Customer Data Export, Customer Purge, Transaction Purge, and toggle Receivables Columnar Search Lists.
  • Process transaction conversion records, such as Invoices, Payments, Applications, and Distributions.
  • Cannot create or maintain transactional data, such as creating/updating invoices, payments or applications.
Receivables Manager
  • This role has all the adminsitrative access and functionality as the Receivables Administrator.
  • This role has all the transactional access and functionality as the Receivables Specialist.
Receivables Specialist
  • Create or maintain Receivable Invoices, Payments, and Applications or Adjustments.
  • Create or process transactional interface/conversion records, such as Invoices, Payments, Applications and Distributions.
  • Journalize Receivable Distributions.
  • Access Receivable analysis information, such as customer activity and agings.
  • Run aging and transactional reports.
Receivables Application Specialist
  • Create or maintain Receivable Applications or Adjustments, including write-offs and reversals.
  • View transactional data, such as Receivable Invoices and Payments.
  • Run or schedule Company level processes, such as Automatic Cash Application, Application Close, and Journalize Distributions.
  • Access Receivable analysis information, such as customer activity and agings.
  • Run aging and transactional reports.
Receivables Invoice Specialist
  • Create or maintain Receivable Invoices.
  • Create or maintain Invoice interface or conversion records.
  • View transactional data, such as Receivable Payments and Applications.
  • Journalize Receivable Distributions.
  • Access Receivable analysis information, such as customer activity and agings.
  • Run aging and transactional reports.
Receivables Payment Specialist
  • Create or maintain Receivable Payments.
  • Create or process Payment interface or conversion records.
  • View transactional data, such as Receivable Invoices and Applications.
  • Journalize Receivable Distributions.
  • Access Receivable analysis information, such as customer activity and agings.
  • Run aging and transactional reports.
Receivables Customer Specialist
  • Create or maintain Customer and Company Customer records. This inlcudes converting or interfacing Customers.
  • Cannot create or maintain transactional data, such as creating or updating invoices, payments or applications.