Creating EFT Adjustments

Use this procedure to make adjustments to EFT open items. You can add, delete, hold, or postpone an open item from the current EFT processing cycle. Use postpone to delays EFT processing for one EFT cycle. Use hold to keep an open item from EFT cycles. When the hold is removed, the adjustment is eligible for EFT processing.
  1. Select Processing > Electronic Funds Transfer and click Adjustments.
  2. Open a customer record.
    Note that there are two EFT Adjustments tabs. You can use either one depending on whether you want to access Customer Group Customer based access versus Company Customer based access.
  3. Right-click a transaction and select an action.
  4. You can select a transaction and click Process Pending EFT Adjustments.