Applying cash using payment writeoff

  1. Sign in as Receivables Specialist or Receivables Manager.
  2. For Receivables Specialist, select Cash Application > Select Invoices And Apply Cash.
    For Receivables Manager, select Processing > Cash Application > Select Invoices And Apply Cash.
  3. Open a payment record.
  4. On the Write Off Preview tab, click Payment Writeoff.
  5. Specify this information:
    Adjustment Reason
    Select the write off adjustment reason.
    Adjust Amount
    Specify the write off adjustment amount.
    Description
    Optionally, provide a description.
    Distribution Account
    The Global Ledger account is the default, but it can be edited.
  6. Click Save.