You can resolve a dishonored bill of exchange when you receive a cash payment, write off the bill of exchange, or renegotiate a new open item.
- Sign in as Receivables Specialist or Receivables Manager.
- For Receivables Specialist, select .
For Receivables Manager, select .
- Click Write Off.
- Select the Loss Account and Write Off Date fields.
- Click OK.
- To renegotiate dishonored resolutions, click Renegotiate and specify the account information.