Chargebacks

If there are partially paid open items, then you may be required to create a chargeback to the customer for the remaining portion.

This table contains a list of the procedures to use to finalize the creation of chargebacks and printing the notices.

Procedure Description
Chargeback transaction creation Run the Application Closing process daily to finalize the chargeback transaction creation process and update the customer account balances. Select Processing > Application Close.
Chargeback creation Chargeback notices are created and can be printed for those customers that have selected in the Print Chargebacks field on Company Customer. Select Processing > Credit and Collections > Chargeback Creation.
Chargeback notice print Print payment request notices for your customers. Select Processing > Credit and Collections > Payment Request Notice Print.