Transferring payments to another customer

  1. Sign in as Receivables Specialist or Receivables Manager.
  2. Select Payments > Transfers > Payments Available For Transfrer List.
  3. Locate the payment by using list filter criteria, and select the Transfer To Customer action. A partially applied payment or a payment with pending applications cannot be transferred until the application has been deleted or reversed.
  4. Specify this information:
    To Customer
    Specify the customer number to which you are transferring the payment.
    Reassign Date
    Select the reassign date for the payment.
    Reassign Amount
    Specify the amount of open payment to reassign. The remaining open amount of the payment is displayed.
    To Receivable Reason Code
    Select the reason code. Reason code only required if the transfer amount that is specified is less than the open amount.
    To Project
    If applicable, select the project to be associated with the transferred payment record.
  5. Click Submit.