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Item and Order Billing User Guide
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About this guide
Overview
Integration of Item and Order Billing with other Infor solutions
Item and Order Billing process flow
Item and Order Billing user roles
OS Portal overview
Accessing FSM in Infor OS Portal
Customer orders
Creating customer orders
Assigning add on charges to a customer order
Assigning customer order lines
Assigning line comments to order lines
Line comments
Copying an entire order
Releasing customer orders
Standard order
Order line mass change
Creating order line mass change
Dates
Default order information
Item types
Global document types
Order types
Dropship order processing
Follow-up steps for dropship orders
Dropship order pre-billing
Order acknowledgments
Processing order acknowledgements
Rush item processing
Purchase order processing
Future orders
Example of future order processing
Order or line canceling
Canceling a customer order
Customer payment methods
Order Entry Purge
Purging customer orders
Purging customer order returns
Purchase orders for customer orders
Create PO orders
Creating PO orders
Vendor freight charges
Catalog or quote contract
Taxable and nontaxable items
Tax on Order Entry
Discounts
Order discount codes
Amalgamated pricing
Add on charges and allowances
Broken case charge
Customer returns
Authorization number
Inventory disposition
Electronic payment for customer returns
Customer returns prohibition
Returning an entire customer order
Assigning specific order lines for customer returns
Assigning specific add on charges for customer returns
Copying a customer order return
Releasing returns
Hold codes
Assigned hold codes
Return interface maintenance
Interfacing inbound returns
Interfacing inbound return lines
Item And Order Billing standard application reports and lists
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