Creating company customer dunning options

  1. Select Financials > Receivables > Customers > Company Customers.
  2. Click Create.
  3. On the Dunning tab's Basic Dunning Settings section, specify this information:
    Automatic Dunning
    Select this check box to enable basic dunning processing.
    Dunning Cycle
    Specify the dunning cycle code to enable basic dunning processing for the customer.
  4. On the Dunning tab's Advance Dunning Settings section, specify this information:
    Dunning Letter Indicator
    Select this check box if the dunning letter is used for customer.
    Multiple Dunning Letters
    Select this check box if multiple dunning letters are created per dunning cycle.
    Assess Dunning Fee
    Select this check box if the dunning letter fee is assessed.
    Dunning Process Code
    Select a dunning letter process code that represents a combination of dunning letter options.
    Last Dunning Letter Date/Level/Code
    Select the date the last dunning letter is sent and specify the level of the last dunning letter and the text code.
    Credit Agency Name
    Specify the credit agency name that is used if you are required to send a dunning letter to a customer's credit agency.
    Country/Jurisdiction
    Select the credit agency country/jurisdiction. If country/jurisdiction code is specified, then the address fields are displayed.
    Street Address
    Specify the credit agency street address.
    City
    Specify the credit agency city.
    State/Province
    Select the credit agency state or province.
    Post Code
    Specify the credit agency postal code.
    County/District
    Specify the credit agency county or district.
    Type
    Select whether the address type is Post Office Box, Street, Military, or Undefined.
    Latitude
    Specify the latitude of the location.
    Longitude
    Specify the longitude of the location.
    Altitude
    Specify the altitude of the location.
  5. Click Save.