Creating customer default codes

  1. Select Financials > Receivables > Setup > Defaults.
  2. Click Create.
  3. Specify this information:
    Company
    Select a company number.
    Default Code
    Specify a customer default code.
    Description
    Provide a description for the code.
  4. On the Main tab, specify this information:
    Credit Analyst
    Select a credit analyst number to use on customers that are assigned this code.
    Payment Terms
    Specify the payment terms code to use on customers that are assigned this code.
    Major, Minor Class
    Select the major and minor classes to use on customers that are assigned this code.
    Aging Code
    Select an aging code to use on customers that are assigned this code.
    Remit Lockbox
    Select the remit lock box code that is used on customers assigned this code.
    Local
    Specify the locale information.
    Sales Representative
    Select the sales representative to use on the customers that are assigned this code.
    Memo Payment Terms
    Select a memo terms code to use on customers that are assigned this code.
    Payment Cod
    Select the payment code of the customer.
    AR Code
    Select the Receivables code that is used on customers that are assigned this code.
    Tax Code
    Select the tax code to use on taxable line items during invoice entry for customers that are assigned this code.
    Exempt
    Select this check box if the customers that are assigned this default code are exempt from taxes.
  5. In the Processing Rules section, specify this information:
    Automatic Dunning Cycle
    Select this check box if past due notices are automatically created for customers that are assigned this default code. Select the dunning cycle.
    Age Disputes
    Select if disputes are aged using the default aging method that is specified for the company. If this field is blank, then the age disputes option that is specified for the company is used.
    BOE Processing Type
    If you select Yes in the Bills of Exchange field for the Customer Group on the company, then select a BOE processing type.
    Credit Percent Review
    Specify the percent of the customer's credit limit that causes the customer to require a review. If this field is blank, then 100 is the default.
    Disputes Financed
    Select this check box to assess finance charges on disputed invoice amounts. If this field is blank, then the disputes finance option that is defined for the company is used.
    Currency Revaluation
    Select if the transaction currency is revalued against the base currency to account for exchange rate fluctuations when the transaction is processed.
  6. On the Billing tab, specify this information if the Billing company has been established:
    Customer Code
    Select a customer code for report considerations in customer classification.
    Price List
    Select a price list to automatically price customer orders and billing invoices.
    Territory
    Select a sales territory to use for limited selections and reporting.
    Carrier
    Select the freight carrier that is associated to the customer. This field must be a valid Payables vendor.
    Freight Code
    Select a freight code to identify the required edits during the shipping feedback. This field must be a valid Billing freight code.
    Broken Case Charge
    Select this check box if a broken case charge is required to satisfy a customer order in Item and Order Billing.
    Sales Representative 2
    Select a secondary sales representative that is assigned for customers.
    Commission Split
    Select a commission split that is used by Item and Order Billing. A percentage of the total order value is used as the basis for the second sales representative's commission.
    Invoicing Line Items
    Select this check box if the Billing line items are to be interfaced into Receivables for an invoice.
  7. On the Order Entry tab, specify the following information if a Billing company has been established for order entry processing:
    Default Location
    Select a default ship-from location.
    Default Method
    Select a default shipping method.
    Acknowledgement Required
    Select this check box if an acknowledgement is required for customer orders.
    PO Required
    Select this check box if purchase order is required for customer orders.
    Priority
    Specify a number from 1 to 99 with 1 having the highest allocation priority. This is used by inventory allocation to determine which customers get available inventory.
    Last Return Authorization Date
    Select the date when return authorizations cannot be generated if the Billing company is setup to limit return days by a specific date. You cannot generate return authorization on or after this date.
    Credit Check Entry
    Select this check box if a credit check is done at order entry creation.
    Credit Check Print
    Select this check box if a credit check is printed when creating a picking list.
    Allow Backorders
    Select this check box if backorders are allowed.
    Allow Returns
    Select this check box if returns are allowed.
    POD Required
    Select this check box if proof of delivery is required.
    POD Grace Days
    Select the number of proof of delivery grace days allowed.
    Ship Complete
    Specify the ship complete value.
    Proforma Cash In Advance Required
    Select this check box if cash in advance is required for proforma invoices.
    Proforma Cash In Advance Required Percent
    Specify the percent of cash in advance required for the proforma invoice if proforma cash in advance is required is checked.
    Cash In Advance
    Select this check box if cash in advance is required for customer orders.
    Cash In Advance Percent
    Specify the percent of cash in advance required for the order if cash in advance is required is checked.
  8. On the Process Codes section, specify this information:
    Order Discount Code
    Select the discount code when assessing discounts for a customer order.
    Credit Limit Hold Code
    Select the hold code when assessing credit for a customer order.
    Order Limit Hold Code
    Select the hold code when assessing an order limit for a customer order.
    Single Order Hold Code
    Select the hold code when assessing an order limit for a customer order.
    COD Hold Code
    Select the cash on delivery hold code for a customer order.
    Single Order Limit
    Specify the maximum order amount allowed for a customer order.
    COD Order Limit
    Specify the maximum order amount allowed for a cash on delivery customer order.
  9. On the Aging section, specify this information:
    Aging credit percent
    Select the percentage of the credit limit allowed in each aging period.
    Age Hold Code
    Select the hold code which applies to the customer if they fail the credit check for the related aging period percentage limit.
  10. On the Application tab, specify this information:
    Discount Reason Code
    Select a discount reason code to use on customers that are assigned this default code. This is used for earned discounts during manual and automatic cash application.
    Automatic Cash Application, Application Method
    Select this check box if the cash is automatically applied for customers that are assigned this code. Select the application method.
    Application Code
    If you selected User Defined in Application Method and Open Item in Processing Method, then select an automatic cash application code.
    Print Chargebacks
    Select this check box to indicate that chargeback notices are printed.
    Detail Chargeback Dates
    Select the dates that are used to calculate the transaction and due dates for detail chargebacks.
    Processing Method
    Select whether the customers that have assigned this default code use Open Item or Balance Forward Receivables processing.
    Payment Grace Days
    Specify the number of grace days to add to the discount date so that automatic discount occurs during cash application. If this field is blank, then the payment grace days that are defined for the company is used.
    Automatic Transaction Removal
    Select this check box to automatically write off transactions.
    Automatic Apply Mixed Signed Lines
    Select this check box to apply credit line items to debit line items in order to create a transaction with only same-signed line items that are open. This option is used to eliminate problems that may occur when open status processing is done with mixed signed line items.
  11. In the Application Tolerances section, specify this information:
    Maximum Shortage Amount/or Percent/ Reason Code
    Specify in company base currency or in percentage up to three maximum shortage amounts that are used during cash application. If you define more than one application tolerance, then you must define the maximum amounts in consecutive and ascending order.

    For each level of tolerance, specify the reason code for this solution tolerance. This code is used on automatic adjustment tolerances during cash application.

    Maximum Overage Amount/or Percent/Reason Code
    Specify in company base currency or in percentage the maximum payment overage amount that is used during cash application. Overage amounts within the maximum amount are automatically adjusted during cash application.

    For each level of tolerance, specify the reason code for this overage. This code is used on automatic adjustment tolerances during cash application.

  12. On the Statement tab, specify this information:
    Required
    Select this check box to require statements for customers that are assigned this default code.
    Cycle Code
    Select a statement cycle code to use on customers that are assigned this default code.
    Past Due Only
    Select this check box to create statements for past due invoices only.
    Over Credit Limit Only
    Select this check box to create statements for customers with balances that exceed the credit limit only.
    Zero Balance
    Select this check box to create statements for customers with zero balance.
    Credit Balance
    Select this check box to create statements for customers with a credit balance.
  13. On the Finance Charge tab, specify this information:
    Charge Type
    Select the type of finance charge to assess for customers that are assigned this default code.
    Rate Code
    Select a rate code to use on customers that are assigned this default code. This code contains a monthly percentage rate that is used to calculate finance charges for the customer.
    Cycle Code
    Select a finance charge cycle code to use on customers that are assigned this default code. This code is used to group customers for finance charge processing.
    Grace Days
    Specify the number of grace days to add to a transaction's due date before finance charges are assessed.
    Print Notice
    Select this check box to print finance charge documents.
    Calculation Method
    Select the method by which finance charges are calculated.
    Invoice Minimum
    Specify the minimum finance charge amount for an invoice.
    Customer Minimum
    Specify the minimum finance charge for a customer.
    Charge Customer Minimum
    Select this check box to charge a customer the minimum finance charge.
  14. On the Dunning Advanced tab, specify this information:
    Dunning Letter Indicator
    Select this check box to use the advanced dunning letter process for this customer.
    Dunning Process Code
    Select the dunning process code for the customer. This is a unique code that represents a combination of dunning letter options.
    Assess Dunning Fee
    Select this check box to assess a dunning letter fee.
    Multiple Dunning Letters
    Select this check box to create multiple dunning letters per dunning cycle.
  15. Click Save.