Credit hold for billing invoices

Billing invoices can be released but are put on hold if the credit limit is exceeded.

Use this information based on these scenarios:

  • If a billing invoice that exceeds the credit limit is released, the status changes from Unreleased to Released/Edited based on the Run Invoice Verification setup. The default hold code from company customer is used and the invoice is on hold.
  • If the invoice exceeds the credit limit, you cannot perform the Release Batch and Bypass Print actions. Instead, you must use the alternative actions Release or Release Batch. The same restriction applies to the interface action "Interface Invoices."
  • If the batch program Invoice Batch Release runs with the Release Option set to either "Release Batch to Invoice Print" or "Release & Bypass Invoice Print," invoices that exceed the credit limit are not released. The same restriction applies to the batch program Billing Interface.
  • To release the invoice from hold, remove the hold code using the Remove Hold Code action. When you perform this action, a confirmation box appears with the message “Warning, Credit limit exceeded; Proceed?". Click OK to remove the hold code.
  • If you release a billing invoice that exceeds the credit limit and the Billing Invoice Release check box is not selected, the invoice is processed to receivables.
This list shows the invoice sources which credit limit verification is implemented:
  • Manually billed invoices
  • Interfaced invoices
  • Recurring invoices

At the point of release, sum up all invoices and credit memo amounts for the customer and compare the net total to the credit limit. If the net total exceeds the credit limit, place the invoice or credit memo on hold.