Setup considerations for interfacing Infor and a WMS

Before Infor and a WMS can be interfaced, some basic setup is required. This list identifies setup considerations for interfacing Infor and the WMS:

Note:  This appendix does not provide complete documentation about setting up a WMS to interface with Infor. For additional information about setting up WMS, see your WMS documentation.
  • The system interface is used with both inbound and outbound Infor functionality and with the WMS functionality when they are simultaneously going live.
  • Only transactional data, processed by the WMS, is downloaded.
  • Items in the item master in Infor are not greater than 25 bytes.
  • All items and materials on transactions downloaded to the WMS are present in the WMS item master. Non-stock (N) and special-stock (X) items in Infor are not supported by the interface and the WMS.
  • The Infor - WMS interface does not support item detail processing when data is imported into Infor. If required, batch/lot, serial number, and bin inventory levels are managed in the WMS alone. Infor does not download batch/lot, serial number, or bin information on shipment pick lists or purchase orders. The WMS does not upload this information to Infor.
  • The WMS always receives purchase order information to process the receipt of goods. Blind receiving is not allowed in the WMS. When items are received in the warehouse, the WMS triggers receiving in Infor. The WMS determines the items that require inspection. After inspection, any rejected quantities are transferred to a different Inventory Control location.
  • Shipment pick list changes or cancellations are initiated in the WMS.
  • Infor is responsible for generating backorder shipment pick lists or cancelling the balance if the actual shipped quantity is less than the requested pick quantity.
  • A customer return authorization must exist for a customer return receipt to be posted against in Infor.
  • No changes to customer returns are allowed after the download to the WMS. Only full return cancellations are allowed. The WMS updates the return using their Verify Receipts PIX. This is based on the actual items received and can send customer return receipts for items not on the original return authorization. The WMS can send return receipt quantities that exceed the original requested quantities.