Updating supplier email address

This procedure is required when supplier contacts change their email address in Supplier Portal versions June 2022 or later. Infor Federation Services (IFS) External Entity Management is used in these versions for the registration, authentication, and authorization of supplier contacts.

This procedure applies to new and existing tenants that were migrated to use IFS External Entity Management. For information about external applications, external entities, and the migration process, see the Financials and Supply Management Integrations Library.

If your email address is changed by someone else, you will receive an email notification. Use the updated email address to sign in to Supplier Portal. If User Verification is enabled, use the Forgot Password link on the sign in page.

Use this procedure to change your email address on the supplier record:

  1. Sign in to Supplier Portal and click My Account.
  2. Click Edit on the email address.
  3. In the Update Email Address dialog box, provide your new email address and current password.
  4. If user verification is enabled for the site, you are prompted to provide a verification code. The code is sent to your new email address. You must complete this step to complete the email address change.
  5. The next time you sign in to Supplier Portal, use your updated email address.