Reviewing credit memo applications

Use this procedure to review, modify, or delete a credit memo application. Also, you can write off a portion or all of the remaining open credit memo amount. You can perform these actions up until you run Application Close.
  1. Sign in as Receivables Specialist or Receivables Manager.
  2. For Receivables Specialist, select Cash Application > Review Applications > Review Credits.
    For Receivables Manager, select Processing > Cash Application > Review Applications > Review Credits.
  3. Select a credit memo record.
  4. In the Actions menu, you have the option to modify, write off, or delete the credit.