Releasing pending RTM payments

When an RTM payment is released, a document is created that can be sent to the customer. The payment is canceled and further applications are prevented. If you added a service charge or included unapproved cash application adjustments, a debit memo record is created.
  1. Sign in as Receivables Specialist or Receivables Manager.
  2. For Receivables Specialist, select Payments.
    For Receivables Manager, select Processing > Payments.
  3. On the Return To Maker tab, open an unreleased RTM record.
  4. Select Actions > Release.