Return to maker payment codes

A return to maker (RTM) payment request is a notice sent to a customer when your bank returns the customer's payment for non-payment.

If a payment has not been applied to any open items and has been added as a returned payment, then:

• the check is canceled
• the customers balances are updated
• Global Ledger accounts are updated.

A debit memo is created only when a service fee is charged or when associated application adjustments are not available to the customer.

If there have been applications made with the payment, then:

• the check is canceled
• a new debit memo is created for the amount of the open items
• additional charges that you assign to the return payment are created

Use these actions when return to maker (RTM) transactions are released:

• Customer balances are updated. This process includes the company, customer group, and national account balances.
• Distribution records for service charges, unapproved adjustments, cash, received not applied (RNA), and Receivables accounts are created.
• The status of the payment and RTM is updated.
• The current period total for RTMs is updated.
• An open debit memo is created. These debit memos are considered open and are included in the aging listings and memo inquires.
• A notice work record is created for printing the RTM payment notice.