Transferring payments to another customer

  1. Sign in as Receivables Specialist or Receivables Manager.
  2. For Receivables Specialist, select Payments.
    For Receivables Manager, select Processing > Payments.
  3. Click the Payment Transfer tab.
  4. Locate the payment by selecting the Company, Batch, Payment Number, Customer, or the Transaction Amount. A partially applied payment or a payment with pending applications cannot be transferred until the application has been deleted or reversed.
  5. Click the Payment Transfer button or the Transfer button after every record. Specify this information:
    To Customer
    Specify the customer number to which you are transferring the payment.
    Reassign Date
    Select the reassign date for the payment.
    Reassign Amount
    Specify the amount of open payment to reassign. The remaining open amount of the payment is displayed.
    To Receivable Reason Code
    Select the reason code. Reason code only required if the transfer amount that is specified is less than the open amount.
    To Project
    If applicable, select the project to be associated with the transferred payment record.
  6. Click OK.
  7. To reassign the payment to a new contract, select the contract from the Billing or the contract project from the Project Ledger. If you select the contract, then the process derives the project and project group. If you select the project, then the process derives the contract and project group.
  8. To reassign the payment to a new project group, select the project group from the Project Ledger.