Vendor returns
You can perform vendor returns when an item has been rejected for any reason. Vendor returns can mean that you are physically returning items or that you are requesting replacement or compensation for goods that are not physically returned at the vendor's request. You can manually create a vendor return or click . Regardless of the method that you use, you can mark the item as authorized and if applicable, shipped. When you mark the item as shipped, the vendor return is moved to a Waiting for Vendor Action state if the Vendor is providing a credit memo or replacement goods.
The vendor return is moved to a Closed state under these conditions:
- A replacement purchase order exists and goods have been received or no replacement PO exists
- A debit memo is automatically created or a credit memo is sent by the vendor except when there is a no charge replacement PO.