Viewing and maintaining purchase order acknowledgements

After purchase order acknowledgements are processed, these are the actions to take and the information to view on those records:

  1. Sign in as Buyer, Inventory Manager, Purchasing Manager, or Supply Management Processor.
  2. Select Purchase Order Acknowledgement Results
  3. Open a result record.

    Use these tabs to view information:

    Acknowledgements. View purchase orders with received acknowledgements for the run group. You can view the acknowledgement information for the entire purchase order.

    Messages. View details that are received from the acknowledgement, including discrepancies, line statuses, and comments. The records are sorted by purchase order.

  4. View the acknowledgement information on the purchase order. A Drill Around option and an Issues and Acknowledgements tab are available. Each record on the list is a revision of the purchase order. If you open a revision record, then the purchase order issue and acknowledgement information are displayed in the header. Acknowledgement messages are displayed in a list.
  5. View and maintain acknowledgement information in Purchase Order Acknowledgements. You can perform searches by revisions and by messages.
  6. To view a list of acknowledgements that require action, select Manage Purchase Order and select the Alerts tab. This list contains information that the buyer can use to take action, such as cost changes.
    • To remove the acknowledgement from the list after you have made changes, click Remove Message.
    • To begin a dialog with the supplier about the acknowledgement, click Discuss Changes With Supplier. The supplier can view and respond to the dialog in Supplier Portal.

    When acknowledgement information is added to a purchase order, this list shows situations when values are updated automatically on purchase order lines:

    • When Update PO Cost From Receipt Or Acknowledgement is selected in the Update Purchase Order Cost field in the Vendor’s Purchasing Information.
    • When the Unit Cost in Record Type 60 does not equal the unit cost on the purchase order line, the purchase order line is updated.
      1. Select Manage Vendors.
      2. Open a vendor record.
      3. Click the View / Update Purchasing Details link on the main page.

        The vendor purchasing information page is displayed.

      4. On the Options tab, select the Allow Vendor Item To Be Updated From Purchase Order Acknowledgement field.

        Alternatively, on the Purchase From Locations tab, open a record and select the Allow Vendor Item To Be Updated From Purchase Order Acknowledgement field on the Main tab.

      5. Click Save.
    • When the Allow Vendor Item To Be Updated From Purchase Order Acknowledgement field is selected on the same page in Purchasing Vendor or Purchase From Location as noted above, and the Vendor Item field in a Record Type 60 does not equal the Vendor Item on the PO line, the Vendor Item on the Purchase Order line is changed.
    • When the vendor changes the Early Delivery Date in Supplier Portal, and the difference is within the delivery tolerance days of the purchasing company, the Early Delivery Date on the PO line is updated. When Early Delivery Date is changed, the Late Delivery Date on the PO line is updated.